Terms & Conditions
Returns Policy
- In the event of Damage or Loss, if the Purchaser has elected not to insure, there
will be NO REFUND
- If the Purchaser has insured for 'Loss Cover only' with our Courier and the package
does not arrive on the arranged delivery date, please advise us within 7 days.
- If the Purchaser has 'All Risks Cover' for damage and loss with their personal Insurance
company and the package does not arrive on the arranged delivery date or arrives
damaged, please advise us within 7 days.
The Purchaser must inspect the Artworks immediately upon receipt and notify us within
7 days by email to get prior authorization for any return.
After you notify us and receive approval, please return the Artwork with a copy
of our Invoice within 30 days of receipt of the packages.
The return will be fully at your own expense and must be with a courier with a reliable
tracking system. The artwork must be securely packaged and must be insured for its
full value. We will advise you when we will be available to receive the package.
You must then email the Track & Trace No and expected delivery date to us.
If you are not satisfied with a purchase you may return it to us under the above
Return conditions. The Artwork must be in perfect condition, and we do not pay Packaging,
Shipping or the Insurance required. We will upon receipt of the article in satisfactory
condition, issue a 75% of Artwork value Refund to you. You will be required to supply
your Bank Account details and physical address to us, as well as your full names,
name of account holder, account number and branch code, plus your full residential
address.
Cancellations
Orders may not be cancelled once the Artwork has been handed to the courier and
confirmation of purchase and payment has been made.
Limitation of Liability
We will not accept any 3rd party claims in connection with this service of agreement
Indemnity
All members of our company are indemnified against all liability, legal fees and
costs incurred in connection with any claim arising out of any breach by you of
these Terms.
Amendment to these Terms & Conditions
We are entitled at any time to amend these Terms & Conditions and similarly revise
prices prior to dispatch of the goods to reflect direct or indirect costs to the
seller. If a price has been paid in full prior to dispatch, no price revision or
amendments of Terms and Conditions will take place.
Copyright
These artworks are protected by Copyright of the Artist and may not be copied or
reproduced in any form without prior written consent of the artist.
"When painting with Oils or Watercolour, I explore the possibilities of structure
becoming subservient to space with the use of Colour"
- Jack Lugg
Artwork